Sachi and Ko Creative respects your privacy and is committed to protecting your personal information in accordance with New Zealand’s Privacy Act 2020. This Privacy Policy explains how your information is collected, used, stored, and protected when you visit this website or engage my graphic design services.

Information I Collect

I collect personal information that you choose to provide when you contact me or engage my services. This may include your name, email address, phone number, business name, project details, and billing information.

When you visit this website, certain information may also be collected automatically, such as your IP address, browser type, pages visited, and the date and time of your visit. This information helps improve the performance and usability of the website.

How Your Information Is Used

Your information is used to respond to enquiries, provide graphic design services, prepare proposals and invoices, process payments, communicate throughout your project, and improve the overall website experience.

Your personal information will never be sold, rented, or traded to third parties.

Client Confidentiality

As a graphic designer, I understand that branding projects often involve sensitive business information, including strategic plans, launch concepts, marketing ideas, proprietary content, and internal documentation.

Any confidential information shared during the course of a project will be treated as strictly confidential and will not be disclosed to third parties without your consent, unless required by law. Confidential materials are used solely for the purpose of delivering agreed design services.

Portfolio work may be displayed unless otherwise agreed in writing. If a project is confidential prior to launch, this will always be respected.

Cookies and Analytics

This website may use cookies and similar technologies to enhance user experience and analyse website traffic. Analytics tools such as Google Analytics may be used to better understand how visitors interact with the site.

You can adjust your browser settings to decline cookies if you prefer.

Third-Party Services

To operate my business efficiently, I may use trusted third-party service providers such as payment processors including Stripe or PayPal, as well as website hosting, cloud storage, and email service providers.

These providers receive only the information necessary to perform their services and are expected to handle your information securely and in accordance with their own privacy obligations.

Storage and Security

Reasonable steps are taken to protect your personal information from loss, misuse, unauthorised access, or disclosure. While appropriate safeguards are in place, no method of online transmission is completely secure.

Access and Correction

Under New Zealand’s Privacy Act 2020, you have the right to request access to the personal information I hold about you and to request correction of that information.

If you would like to make a request, please contact me using the details below.

Data Retention

Personal information is retained only for as long as necessary to provide services, comply with legal and tax obligations, and resolve disputes.

International Data Transfers

Some third-party service providers, including analytics and payment processors, may store or process data outside New Zealand. Where this occurs, reasonable steps are taken to ensure your information remains protected in line with New Zealand privacy standards.

Changes to This Policy

This Privacy Policy may be updated from time to time. Any updates will be published on this page with a revised effective date.

Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact:
yui@sachiandkocreative.com